HOLIDAY SHIPPING DEADLINES*

Below you can find the various holiday shipping deadlines for guaranteed delivery by December 25th. The last day to order using our standard shipping rates ($5/$10/$15/etc) will be midnight on TUESDAY, DECEMBER 13th. All orders placed starting Wednesday, December 14th will need to use an express service provided by either USPS or FedEx. (Buyer's choice of service, not DMC.) When placing an order please be aware and select a shipping option within the correct range. These dates include time to time to process orders. 

USPS International orders- 2 p.m. CST Tuesday December 6th

USPS (First Tier Shipping) - (11:59 pm) CST Tuesday December 13th

FedEx Ground Wednesday 11:59pm December 14th

FedEx home delivery Wednesday 11:59pm December 14th

FedEx Express Saver Sunday, 11:59pm December 18th

FedEx 2 Day Monday, 11:59pm, December 19th 

Fed Ex Overnight Options, Tuesday, 11:5pm December 20th 

*Please note, these time frames are guidelines and assume a standard processing time (about 3 business days). We want your order to arrive in time and will ensure it ships as soon as possible. However, due to increased processing times and other possible delays (customs/weather/volume), we're unable to guarantee deliveries will arrive by a certain date. Additionally, shipments ordered after the dates above may still arrive in time for the holiday.

 

Shipping rates

We are happy to announce that we have new shipping rates in place to better serve you.

Under 4 pounds = $5
4 to 7 pounds = $10
7 pounds and above = $15

We hope these savings will make shopping with Dark Matter Coffee™ easier and more enjoyable. Please note, there is an additional $5 added to orders shipped to Alaska, Guam, Hawaii, Marshall Islands or Puerto Rico. 

International shipping can be processed via FedEx or USPS. USPS will be the cheaper option, with FedEx providing faster, better, service that can be tracked and insured!  

Shipping schedule

Shipping days are MondayWednesday and Friday.
Orders received on Monday and Tuesday will ship on Wednesday.
Orders received on Wednesday or Thursday will ship on Friday.
Orders received on FridaySaturday and Sunday will ship on Monday.

*Orders that are received with overnight, 2nd day air, etc. will still be shipping according to the schedule above. Ordering an item for overnight does not supersede our normal roasting, packing and shipping schedule. Thank you for your adherence to these policies; if there are any special needs or questions regarding them, feel free to call our office at 773-697-8472 during business hours, 9:00 am-5:00 pm CST. Thanks!  

Refunds

Life is full of unexpected things, including mistakes, and sometimes, we mess up orders. We are more than willing to fix these mistakes, answer questions or help solve problems, just fill out the form below and we will get back to you as soon as humanly possible. 




 



Thanks!

Dark Matter Coffee

 

 

 

 

Please get in touch!